Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Walk-Throughs, Rehearsals, and Other Pre-Event Meetings
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To ask for ratings and reviews of services or products
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We only provide articles and information on this website. We never ask for credit card numbers.
- We use regular Malware Scanning.
- We use an SSL certificate
Do we use “cookies”?
We use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since a browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly. However, you will still be able to use our website.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Pre-Edit Form
Upon consent to this AGREEMENT, the CLIENT will provide as much information as possible regarding the first edit. The AGENCY is generally able to accomplish most such requests and instructions; however, at times this may be impossible. AGENCY will use its best efforts to edit the EVENT footage in accordance with the wishes and directions of the CLIENT. CLIENT should make all song choices available to AGENCY prior to the EVENT. The number of song selections should correspond to the number of songs CLIENT will receive in the edited package (one song for a one-song edit).
Editing
- The editing process will take 4 weeks once AGENCY receives the music and PRE- EDIT FORM from CLIENT. This is an estimate and may be shorter or longer depending on the CLIENT’S particular circumstances.
- Once the initial editing process is completed, CLIENT will be able to review each segment and provide approval. If CLIENT notes any additional editing to be performed by AGENCY (not including requests AGENCY was not able to achieve for reasons out of its control or elected against based on artistic judgment), CLIENT may request one (1) free round of edits/revisions of all issues noted in CLIENT’S review of the first edit, no more than thirty (30) days after the first edit is delivered to CLIENT. The free round of edits/revisions doesn’t cover change of background music. If CLIENT fails to provide AGENCY with a list of all requested edits/revisions of the first edit during this time frame, then CLIENT shall forfeit its right to the free round of edits/revisions and will be required to pay the hourly rate stated herein below for any edits/revisions.
- AGENCY will use its best efforts to make all requested corrections, revisions, and changes to the first edit, to the best of its ability. If CLIENT requests to have additional creative or discretionary changes made to the edit, CLIENT shall be required to pay for additional editing at the hourly rate of $100 per hour. AGENCY will provide CLIENT with a price quote, scope of work, and invoice for the total amount of all paid edits/revisions, as requested by CLIENT, and CLIENT shall be required to pay such invoice in full, before any such paid work is performed by AGENCY.
- When CLIENT approves, then AGENCY shall create the final product as selected in the contract and deliver it to CLIENT. If there is no response from CLIENT within thirty (30) days after delivery of the first edit to CLIENT, AGENCY may proceed with finalization of the project and delivery of the final product to CLIENT.
Can spam act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can hit UNSUBSCRIBE button at the bottom of the email you received and we will promptly remove you from ALL correspondence.
Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below.
16192 COASTAL HWY LEWES, DE 19958 TEL: (833) 866-2586 EMAIL: hello@peonyluxe.com